Responsible gambling

At PartySpinz Casino we want gambling to remain an enjoyable form of entertainment. If your play ever stops being fun, or if you feel it’s becoming difficult to control, we are here to help. The tools and support described below are designed to give you practical ways to manage play, reduce harm, and find specialist help when it’s needed.

Tools (Deposit Limits, Time-Outs, Self-Exclusion)

You can use a range of account controls to help manage how much and how often you play. These tools are available in your account settings and can be adjusted quickly when you need them.

Deposit limits: Set daily, weekly or monthly deposit caps to control your spend. You can lower limits immediately; increases usually have a short cooling-off period before they take effect.
Loss and wagering limits: Define the maximum you can lose or wager over a set period to keep sessions affordable.
Time-outs: Temporary breaks from play — from 24 hours up to several weeks — that stop you from logging in or placing bets while still allowing withdrawals.
Self-exclusion: Longer-term or permanent exclusion options (for example 6 months, 1 year, or indefinite) that close access to the account and prevent further play.
Practical note: During a time-out you can usually withdraw your funds. Self-exclusion may require contacting support to confirm details; we will follow processes that protect both your safety and regulatory requirements.

Links to Support Organizations

When gambling becomes a problem, speaking with a specialist organisation can make a real difference. For players in the United Kingdom, recognised services include organisations such as GamCare and Gordon Moody, as well as national helplines and local counselling services. These organisations provide confidential advice, practical tools, and professional counselling.

If you prefer, you can also contact our support team to discuss account controls, self-exclusion, or to request additional help in arranging referrals to specialist services.

Recognising the Signs of Problem Gambling

It can be hard to notice changes in your own behaviour. The following signs can indicate gambling may be becoming harmful:

Spending more time or money than intended, or regularly increasing stakes to chase losses.
Feeling anxious, restless or irritable when not gambling, or using gambling to escape problems or emotions.
Missing work, studies, family time or social commitments because of gambling.
Borrowing money, selling possessions, or hiding gambling activity from others.
Failing to stick to limits you’ve set or repeatedly telling yourself you’ll stop and not managing to do so.

Practical Tips for Safer Play

Decide in advance how much you can afford to lose and treat that amount as the cost of entertainment.
Use deposit, loss and wagering limits to make those decisions enforceable.
Schedule regular breaks and avoid gambling when tired, stressed, or under the influence of alcohol or medication.
Avoid chasing losses. Set a stop-loss amount and walk away when you reach it.
Keep gambling separate from essential finances — consider using a dedicated payment method and never gamble money intended for bills, rent or living expenses.
Be honest with yourself and with someone you trust if you notice worrying changes in behaviour.

How to Use Account Controls and Limits

Managing your account controls is straightforward and designed to be quick and effective.

Visit the responsible gambling or account settings section to set or change deposit, loss and wagering limits.
Lower limits immediately when you feel you need them; understand that increases commonly take effect only after a cooling-off period to prevent impulsive changes.
Activate a time-out if you want a short break without permanently closing the account; you will still be able to withdraw funds during most short time-outs.
Request self-exclusion for longer-term protection — you can do this through your account tools or by contacting our support team who can guide you through the process.
If you need help applying any of these controls, our support team is available to assist and to explain what will happen to your account and funds.

If You Need Immediate Support

If you feel at immediate risk of harm to yourself or others, please contact local emergency services right away.

For urgent help with gambling behaviour:

Activate a time-out or self-exclusion immediately through your account or contact our support team for help applying these measures.
Contact specialist support organisations for confidential advice and crisis support.
Use our 24/7 live chat or send an email to our support team; response times for email are typically within a few hours to one business day and live chat is available around the clock for quicker assistance.

Support for Friends and Family

Watching someone you care about struggle with gambling can be distressing. There are practical steps you can take to help while protecting your own wellbeing.

Approach the person with empathy and without blame; open conversations are often the first step toward change.
Encourage them to use account limits, time-outs or self-exclusion, and offer to help set those controls if they agree.
Suggest contacting specialist support organisations for families and carers, which can provide guidance and practical coping strategies.
Consider financial safeguards such as changing access to shared accounts or seeking independent financial advice if money is at risk.
Look after your own mental health and seek support if you feel overwhelmed.

We are committed to supporting you. If you would like help using any of the tools above or want to talk through your options, please reach out to our support team. Taking one small step can make a meaningful difference.